Shipping policy

SHIPPING POLICY

WHERE WE SHIP
We currently ship to addresses in the United States only. We cannot ship to PO boxes or APO/FPO addresses.

SHIPPING COST
Standard shipping is free on every order.

PROCESSING TIME
Orders are processed within 1-3 business days (Monday to Friday, excluding US holidays). You will receive a shipping confirmation email with tracking as soon as your order ships.

DELIVERY TIME
Most orders arrive within 8-14 days of purchase. During peak holiday periods, please allow up to 20 days. Delivery times are estimates and are not guaranteed.

HOLIDAY ORDERS
If you are ordering a gift, we recommend ordering at least 3 weeks before the date you need it.

TRACKING
Tracking may take 2-5 business days to show movement after you receive your shipping email. This is normal.

LOST OR DELAYED ORDERS
If your tracking has not updated for 10 days, or your order has not arrived within 30 days of purchase, email us at support@amberlaneco.com with your order number and we will send a free replacement or a full refund. See our Refund Policy for details.

ADDRESS ERRORS
Please double-check your address at checkout. If you notice a mistake, email us within 12 hours of ordering so we can fix it before your order ships.

CONTACT
support@amberlaneco.com